Tailored Fuel
Privacy & Disclaimer Page
Privacy Policy & Service Disclaimer
Effective Date: January 2026
Who We Are
Tailored Fuel (“we,” “our,” or “us”) is a mobile fuel delivery service operating within the Ottawa and Ottawa Valley region. Our website address is: https://tailoredfuel.com
Information We Collect
We may collect the following information when you use our website, mobile application, or services:
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Personal information (name, email address, phone number, service address)
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Vehicle information (make, model)
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Payment information (processed securely through third-party payment providers)
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Order and service history
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Technical data such as IP address, browser type, and device information
How We Use Your Information
We use collected information to:
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Provide and manage fuel delivery services
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Process payments and memberships
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Communicate service updates and confirmations
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Improve service quality and customer experience
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Comply with legal and regulatory requirements
We do not sell or rent your personal information.
Payment Authorization & Billing
By placing an order with Tailored Fuel, you authorize us to charge your payment method on file for:
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Fuel at the current pump price at time of delivery
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Applicable service or delivery fees based on your membership plan
If no card is on file, payment must be made in person upon service completion.
Service Area & Delivery Availability
Tailored Fuel currently serves Ottawa and the Ottawa Valley only.
Orders placed outside our service area may be cancelled at our discretion.
Delivery times may be affected by traffic, weather, vehicle maintenance, or operational constraints.
Fuel Quality Disclaimer
Tailored Fuel sources fuel from third-party suppliers. We are not responsible for fuel quality, composition, or supplier-related issues.
Member Add-On Services
Free Windshield Washer Fluid (Members Only)
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Free windshield washer fluid top-ups are available only to active members
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Washer fluid must be requested at the time of a fuel delivery
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Washer fluid cannot be requested as a standalone service
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A fuel delivery must be scheduled and completed for this service to apply
Windshield Wiper Blade Replacement (Paid Service)
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Available upon request during a fuel delivery
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Customer must provide vehicle make and model
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Wiper blades will be sourced from Canadian Tire or an equivalent retailer
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The customer will be charged:
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Cost of the wiper blades
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$15 service surcharge for installation and handling
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Tailored Fuel is not responsible for manufacturer defects in third-party parts.
Limitation of Liability
Tailored Fuel is not liable for:
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Indirect, incidental, or consequential damages
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Vehicle issues unrelated to fuel delivery
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Delays caused by external conditions
Customers are responsible for ensuring:
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Vehicle access
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Safe parking location
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Accurate vehicle information
Third-Party Services
We rely on third-party providers for:
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Payment processing
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Fuel supply
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Retail product sourcing
These providers operate under their own privacy and service policies.
Policy Updates
We may update this Privacy & Disclaimer page at any time. Continued use of our services constitutes acceptance of the current policy.